Standard Shipping - PhotoPendants.com offers a flat rate shipping option of $8 for USA orders. Your order will be shipped via USPS Priority Mail, which will take about 3 days from the date your Photo Pendant is ready. Once we receive your photos, it typically takes one week to ten days to create your Photo Pendant. We also include a Delivery Confirmation Receipt, so you can always track your package. We will email you with the tracking number the day your order is shipped.
Express Shipping – A flat rate of $18 for Overnight Shipping in the USA from the date your order is ready.
For our international customers, Priority International – $19 flat fee. Express International (not overnight) – $29 flat fee. We will also email you with the tracking number on the day we ship your order.

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.

All our orders are personalized and made specifically for you. We do not accept returns on personalized orders. There are no refunds or exchanges. In the event that your order is not made the way you requested, send it back within 10 days and we will remake it for you at no additional cost to you. However, shipping costs both ways are the buyer’s responsibility.

How does the ordering process work? Please see our Create Your Photo Pendant page. Your photo can be uploaded; emailed to: sam@photopendants.com; or mailed to:

PhotoPendants.com
16 Tanglewood Drive
Livingston, NJ 07039.

Your order will be ready to ship in a week to ten days.

Our prices are the lowest in the industry. In fact, we guarantee lowest prices for the same size, gold contents and labor. We accept all Major Credit Cards. Payments are made securely online. Our secure server software (SSL) is the industry standard and among the best software available today for secure ecommerce transactions. We use all the latest technology to ensure safe and worry-free transactions. Please subscribe to our newsletter to receive frequent promotions.

Our double guarantee is second to none.

Satisfaction Guarantee: If you are not satisfied with the your pendant, when you first receive it, send it back within 10 days and we will remake it, at no cost to you.

Lifetime Guarantee: PhotoPendants.com unconditionally guarantees that your pendant will never tarnish, discolor, fade or alter in any way.

Will I get my picture back?
Yes, your picture will be returned unharmed with the pendant.

Can I have two entirely different pictures together on one pendant?
Yes, our computer designers can merge multiple photos onto one pendant.

Ample ideas to implement on your Photo Pendant:
• Use a Black & White or Color Photograph
• Isolate one specific face out of a group picture
• Bring together different photographs on the same pendant (you can upload, email, or mail us additional photos to achieve this effect).
• Use a variety of photo sizes, from wallet size (or smaller) to as large as 8 ½” x 11".
• Make a two-sided gold or silver pendant with either the same or different faces on each side.
• Choose any custom shape or size for your pendant, for example:
      a) an even bigger heart than our X-Large
      b) a pendant shaped as the map of the United States
      c) or any other style or shape you might want
• Enhance your Golden Heirloom personalized jewelry by having a word engraved message on the back - in the lettering of your choice.